For this week’s blog post, I read through Iracema’s Prezi
presentation on email etiquette, specifically email etiquette as it relates to
emailing your professors. She gave the presentation to one of the freshman
seminar courses, which I think was a fantastic idea. I know that when I was a
freshman I found my professors a little frightening, and the idea of emailing
them was intimidating to me. If anything I probably leaned more towards the
side of formality than I needed to, though I can easily see how a freshman used
it informal means of communication might be too casual in their emails. I wish
that someone had gone over this with me when I was eighteen, if for no other
reason than that I would have been more confident in communicating with professors,
knowing that I was addressing them correctly.
Ira started her presentation off with an example of a bad
email to send to a professor—offensively informal and clearly written while the
student was drunk. I think that this was a good way to begin, as a bit of humor
can often help capture audience interest. I also appreciated her advice on
subject lines, which came soon after. I personally am often not sure exactly
what the subject of an email ought to be. I think that the advice to be brief
and precise is good, though I would add that if you are making some sort of
request it might be better to write a slightly vaguer subject line. For
example, if I were to write an email asking for an extension on a particular
assignment, I would probably not make the subject “paper extension”. Instead I
would likely make the title simply the name of the assignment, for the reason
that I want the professor to read through the email and see my reasoning before
making a decision about whether or not they will answer the request. However, I
acknowledge that this may simply be a personal preference.
Ira went on to discuss the appropriate greetings and
sign-offs that one could use, as well as the proper style for the body of the
essay. I think that she was wise to include the note that sent email is
permanent. Of course, everyone knows this, but it’s a good reminder to a
freshman who might be tempted to send something in haste or without really
thinking it through, especially when they are angry or upset about a grade.
The presentation goes on to cover a list of example emails,
along with a slide of tips and tricks. Among these I found the advice to be
careful with sarcasm and humor especially good, as humor often does not come
across correctly in writing, and sarcasm may be perceived as disrespectful in
the context of an email to a professor. After these last tips, the presentation
is over. On the whole I thought that it was a well thought out and successful
presentation. After receiving the information in the Prezi any freshman should
be able to put together an effective and appropriate email to their professor.
You bring up in your first paragraph a good point and I'm fairly certain as a freshman I believe there were teachers who would not respond to an email if it was not proper. They would also ignore the email if there was a grammatical error in the email.
ReplyDeleteI think when it comes to a subject for an email I would agree with Ira but I had not really considered your way of looking at it too. You are absolutely right that any time you may be submitting something that a professor could see as controversial or viewed negatively, you may want to avoid mentioning it in the subject field. I know I would want to skip an email from a student if an email's subject was "Paper Extension".
I definitely feel that students will make the mistake of sending things in error before they had really thought their message through. I stopped myself from doing this a number of times over the summer to random people about random things as I know it would come back to haunt me later. But, overall, my biggest mistakes with emails is often the silliest mistake possible. I will send an email that is supposed to have a paper attached, without actually attaching the paper....
Mary,
ReplyDeleteDr. Batra, the prof. in charge of the IS100 course was actually the one that suggested email etiquette, and I was quite happy to do this topic because it would be something I could have fun with. It's definitely something I wish I would have known about when I was a freshman too, and it's something that most students might not really dedicate much attention to.
I also made sure in my presentation to tie this in to a real-world approach since emails are sometimes the primary tool for communication at a job. I let them know that they should view emails they sent to their professors as practice for the emails they would send in the workplace.
The opening email really helped to get their attention; I was able to get them to open up a little with the humor. Lastly, your strategy about the email extension would've been something good to discuss with the class. In retrospect, when it came to paper extensions, my strategy was to talk to the prof. face-to-face. I figured it be harder for them to say no that way, haha.
Thank you for your feedback! I really appreciate you choosing my extended analysis for your blog post. :)
I attended Ira's lecture and can say it was very moving. Students were engaged, and they got the lesson that we have to think carefully when we compose email to different people. Getting students to think about audience through email is a very good approach. A very well-considered lesson plan.
ReplyDeleteYou might enjoy reading Irv Peckham on post-process thinking. He just posted his thoughts on PPT in his blog. Reminds me of something we've been talking in class this past week: writing should be engaging for students (and for teachers) in order to maximize learning. http://personalwriting2.blogspot.com/2015/10/post-process-writing.html
ReplyDelete